Returns & Exchanges
At Hello Adorn, we want you to love every piece you wear. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your jewelry in its original packaging to ensure it stays protected during transit and include the provided packing slip.
Print and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our studio receives and inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing